Question 1

How does F.A.R.M work?

Accepted Answer

F.A.R.M manages the entire furniture resale process. Sellers submit a listing, F.A.R.M sends an expert carpenter to inspect the furniture at the seller's location, the listing goes live with a Quality Verified badge, F.A.R.M handles all buyer communication and negotiation, and brings a confirmed buyer. The seller receives payout after buyer confirmation.

Question 2

Why is inspection required?

Accepted Answer

Physical inspection ensures every listing on F.A.R.M is honest and accurate. Our expert carpenter documents the true condition of every item so buyers know exactly what they're getting and sellers get a fair market price.

Question 3

How do sellers get paid?

Accepted Answer

Once the buyer confirms receipt, F.A.R.M processes the seller's payout within 2–3 business days via bank transfer or UPI. F.A.R.M deducts a 10% service fee from the sale amount.

Question 4

Why buy from F.A.R.M instead of OLX?

Accepted Answer

Unlike OLX, F.A.R.M physically inspects every item before listing it. Buyers get a full condition report, transparent pricing, a 12-hour return policy, and 24-hour free service — with no direct contact with unknown sellers.

Question 5

What is F.A.R.M's return policy?

Accepted Answer

Buyers have 12 hours after delivery to raise a return request if the item does not match its inspection report. Additionally, buyers can request a free repair service within 24 hours of delivery for any issue not documented in the report.

Question 6

How does F.A.R.M handle delivery?

Accepted Answer

Buyers can either self-arrange logistics or request F.A.R.M to co-ordinate delivery. F.A.R.M manages the entire handover process to ensure a smooth and safe transaction.

Question 7

What does F.A.R.M charge sellers?

Accepted Answer

F.A.R.M charges a 10% service fee on the final sale value. This is deducted from the seller's payout after the sale is completed. There are no upfront charges.

Question 8

What happens after a sale?

Accepted Answer

After the buyer confirms receipt, F.A.R.M releases the seller's payout within 2–3 business days. The 12-hour return window and 24-hour service window must pass before payout is processed.